You may know this already but I was chatting with an EMC engineer this morning and he gave me some details which are quite useful. Apparently, there are specific, hard set IP settings on all CX3’s and CX4’s which provide back door access methods for EMC engineers only.
SPA – 18.104.22.168
SPB – 22.214.171.124
Subnet Mask – 255.255.255.248
Set your laptop to 126.96.36.199
You can get in there and have full access to change or recover unknown/lost settings.
Also, connecting with a console cable and connecting to http://192.168.1.1/setup will take you to a menu where you can apparently see all network settings, do resets and recovery of admin details, etc.
CTRL-SHIFT-F12 allows you to enter Engineering Mode, and the password is “messner”